Online Masterclass – Service Catalogue

This masterclass will explore how to improve an existing service catalogue, or get started with a new one. We will discuss what a service catalogue is, why you need one, what the benefits are, and ensure that you take away the knowledge you need to achieve success in your organisation.
Online Masterclass – Service Catalogue

This masterclass will explore how to improve an existing service catalogue, or get started with a new one. We will discuss what a service catalogue is, why you need one, what the benefits are, and ensure that you take away the knowledge you need to achieve success in your organisation.
Online Masterclass – Service Catalogue

This masterclass will explore how to improve an existing service catalogue, or get started with a new one. We will discuss what a service catalogue is, why you need one, what the benefits are, and ensure that you take away the knowledge you need to achieve success in your organisation.
Webinar – Getting started with the Service Catalogue

This webinar is for organisations who want to progress with Service Catalogue or an approach that gives them strategic visibility and control over their service portfolio. Many organisations struggle to achieve consensus around what is needed from Service Catalogue and the process of moving forward and getting started can be frustrating and repeatedly stalled.
Masterclass – Service Catalogue

This masterclass will explore how to improve an existing service catalogue, or get started with a new one. We will discuss what a service catalogue is, why you need one, what the benefits are, and ensure that you take away the knowledge you need to achieve success in your organisation.
10 Tips for a Better Service Catalogue

“Service Catalogue” is an interesting term in that it can be interpreted, and used, in a number of different ways. It’s also a key area of IT service management (ITSM) […]
The Service Catalogue: A Waste of Time?

Service Catalogue is a single term that is interpreted and used in a number of different ways. It is a key area of ITSM that has grown in importance and […]
Automation and Self-Resolution – Are We Up to the Challenge?

With our growing dependency on IT, we need to start delivering services in the way that our customers really want them. I was recently shopping in a store, something that […]
9 Top Tips to Create an Awesome Service Catalogue

Some people will tell you that your Service Catalogue is the most important step in the journey of your ITSM organisation. That’s a lot of pressure. There’s no denying it’s […]