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Webinar – Getting started with the Service Catalogue

February 10, 12:00 pm - 1:00 pm

This webinar is for organisations who want to progress with Service Catalogue or an approach that gives them strategic visibility and control over their service portfolio. Many organisations struggle to achieve consensus around what is needed from Service Catalogue and the process of moving forward and getting started can be frustrating and repeatedly stalled. Often, there is a need to simply get stated with a cohort of people who understand what needs to be done to get past the first hurdle – build up some service data, engage with various stakeholders, document and simplify service details etc.

Delivered by Barclay Rae, this session provides some simple clarifications and guidance on how to move forward with momentum and shared direction. This is based on the experience of many years delivering successful service catalogue projects and workshops.

Presenter

Board Member of itSMF UK and Service Management Consultant since 1994, Barclay is part of ITIL4 Lead Author Team, lead editor ITIL4 CDS, ITIL Practitioner co-author, SDI associate and auditor as well as SDC standards co-author.

How much does it cost?

This event is FREE for all itSMF UK members.

If you are not yet an itSMF UK member, you’ll be shown the individual member annual fee once you click on register now – or you can find out more about membership by clicking here.

Please register using the link below and access details will be sent to you 48 hours before the webinar start date. A recording of the webinar will be available 24 hours after the live event.

REGISTER NOW!

Details

Date:
February 10
Time:
12:00 pm - 1:00 pm
Event Categories:
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Event Tags:

Organiser

itSMF Events Team
Phone:
+44 (0)118 918 6500
Email:
events@itsmf.co.uk
Website:
http://www.itsmf.co.uk
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