Online Masterclass – Knowledge Management (KCS)
Join us for an introduction to Knowledge-Centred Service (KCS®) – an emerging best practice for knowledge management that integrates the creation and maintenance of knowledge into the problem solving process.
Online Member Meet-up
itSMF UK are delighted to welcome Matt Hall from Quilter and Stin Mattu from Upland Software as the presenters for our next online Member Meet-up event. Facilitated by Member Group Chair Chris Kingsbury, this interactive event will focus on Knowledge Management.
Online Masterclass – Knowledge Management (KCS)
Join us for an introduction to Knowledge-Centred Service (KCS®) – an emerging best practice for knowledge management that integrates the creation and maintenance of knowledge into the problem solving process.
Webinar – Getting started with Knowledge Management
This webinar will cover tips, tricks and recommendations from a Knowledge Management expert on how to get started on the journey to effective and sustainable knowledge sharing across your teams.
Member Meet-up – Edinburgh
The event will provide an opportunity for members to gather with other practitioners to share experiences, listen to guest speakers, and discuss key service management issues. It will also feature a brief itSMF UK update.
