Webinar – Exploring current ITSM trends
The world of IT Service Management (ITSM) is evolving at a rapid pace, join this webinar to learn about the trends shaping ITSM in the coming years.
ITIL Case Study Event 2025
Join us for a line-up of ITSM practitioners presenting ITIL case studies and deep-dive practice views. Settle into your seat at the British Motor Museum, network with other attendees, and join us on a journey of service management improvement with PeopleCert, Vodafone and more.
Introduction to ITSM – Part 2
This interactive business simulation event provides an opportunity for the theory learned during Part 1 to be applied in a realistic educational and fun environment. Step by step the team will apply basic ITSM processes and will learn how to deal with different business and IT situations.
Introduction to ITSM – Part 2
This interactive business simulation event provides an opportunity for the theory learned during Part 1 to be applied in a realistic educational and fun environment. Step by step the team will apply basic ITSM processes and will learn how to deal with different business and IT situations.
Introduction to ITSM – Part 1
Designed for apprentices, graduates and those moving into ITSM for the first time, attendees will be able to understand best practice for key areas in ITSM, how they work together, and most importantly what each practice needs to do for them all to work cohesively to provide ultimate value for the customer.
Introduction to ITSM – Part 1
Designed for apprentices, graduates and those moving into ITSM for the first time, attendees will be able to understand best practice for key areas in ITSM, how they work together, and most importantly what each practice needs to do for them all to work cohesively to provide ultimate value for the customer.
Online Masterclass – Introducing AI to ESM
This interactive masterclass will provide actionable and practical guidance for establishing good ESM within an organisation as well as how to approach introducing AI to ESM.
itSMF UK Challenge Cup 2024 – The winner is…
We’d like to thank all 37 teams for competing in our second itSMF UK Challenge Cup competition!
Introduction to ITSM – Part 1
Designed for apprentices, graduates and those moving into ITSM for the first time, attendees will be able to understand best practice for key areas in ITSM, how they work together, and most importantly what each practice needs to do for them all to work cohesively to provide ultimate value for the customer.
Introduction to ITSM – Part 2
This interactive business simulation event provides an opportunity for the theory learned during Part 1 to be applied in a realistic educational and fun environment. Step by step the team will apply basic ITSM processes and will learn how to deal with different business and IT situations.
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PSMA24 finalists announced
Find out more about this year’s award finalists.
