ITIL 4

ITIL 4 Foundation Revision Guide launched at ITSM19 on 18th November!

The new ITIL 4 Foundation Revision Guide offers a perfect companion for those undertaking the new Foundation course. Written by members of itSMF UK’s publications team, including experienced training specialists Vernon Lloyd and Barry Corless, the book is perfectly positioned not just to help with revision just before the exam but to provide a pocket-sized …

ITIL 4 Foundation Revision Guide launched at ITSM19 on 18th November! Read More »

SIG Focus Day – ITIL 4 & Problem Management

The aim of our focus day is to pull together enough content to write a white paper “Problem Management and ITIL 4 – the transition”. During the day we will precis the key areas of ITIL 4 and consider how problem management might both add value to and derive value from the latest guidance.

Masterclass – ITIL 4 in Action Simulation

This simulation is a powerful way to stimulate a new way of thinking within the IT Organisation. It helps employees better understand how to improve their own way of working from where they are now (traditional Service Management) towards a more Agile Service Management approach.

Masterclass – ITIL 4 in Action Simulation

This simulation is a powerful way to stimulate a new way of thinking within the IT Organisation. It helps employees better understand how to improve their own way of working from where they are now (traditional Service Management) towards a more Agile Service Management approach.

itSMF UK announces new Chair and wide-ranging Board appointments

Martin Neville has been appointed chair of itSMF UK as part of a new Board line-up at the country’s leading service management association. Neville, a Principal Consultant at Tata Consultancy Services who has been on the itSMF UK Board for 5 years, served as Conference Chair, Finance Director and Vice Chair before assuming his new …

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Could you be our next finance director?

itSMF UK is seeking a new finance director, to oversee the organisation’s financial management and provide support and guidance for our accounts team. If you have significant experience in finance, including preparation of financial and management accounts and advising Board members on budgeting, investment and risk issues, we would love to hear from you. If …

Could you be our next finance director? Read More »

Check out this year’s PSMA finalists!

Congratulations to this year’s Professional Service Management Award finalists! Find out the names of the winners at the Awards Dinner on 18th November in London, an evening of celebration and networking with the industry’s leading lights. MORE INFORMATION  

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Highlights of ITSM19

We’re now just 100 days away from our two-day annual Conference and Exhibition – here are some highlights to look out for.

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