Online Masterclass – Major Incident Management

Discover how to create a flexible major incident process that restores service as quickly as possible; what you need to be doing in order to avoid stress and chaos, and effectively deal with any major incident that arises; plus much more in our dedicated Major Incident Management masterclass.
Online Masterclass – Major Incident Management

Discover how to create a flexible major incident process that restores service as quickly as possible; what you need to be doing in order to avoid stress and chaos, and effectively deal with any major incident that arises; plus much more in our dedicated Major Incident Management masterclass.
Webinar – Getting started with Post Incident Reviews

Post Incident reviews should be a rich source of learning and process improvement ideas, but are often difficult and politically charged. Join this webinar to learn about three essential tracks of review and activity – and find out why root cause is often not the most important thing.
Webinar – Getting started with Major Incident Management

Major incidents are best avoided…but however many or few your organisation experiences, all eyes are on you. This need not be frightening, provided you follow a clear and effective roadmap towards service recovery.
Masterclass – Major Incident Management

Discover how to create a flexible major incident process that restores service as quickly as possible; what you need to be doing in order to avoid stress and chaos, and effectively deal with any major incident that arises; plus much more in our dedicated Major Incident Management masterclass.