Online Masterclass – Post Incident Review

Designed for those responsible for creating effective Post-Incident review reports, this event offers a straightforward way to show the relationships between a variety of different causal factors, in a practical case-led event.
Online Masterclass – Post Incident Review

Designed for those responsible for creating effective Post-Incident review reports, this event offers a straightforward way to show the relationships between a variety of different causal factors, in a practical case-led event.
Online Masterclass – Post Incident Review

Join us for this Kepner-Tregoe masterclass, designed for Major Incident Managers and Problem Managers and delivered over two days via WebEx.
Online Masterclass – Post Incident Review

Join us for this Kepner-Tregoe masterclass, designed for Major Incident Managers and Problem Managers and delivered over two days via WebEx.
Online Masterclass – Post Incident Review

Join us for this Kepner-Tregoe masterclass, designed for Major Incident Managers and Problem Managers and delivered over two days via WebEx.
Online Masterclass – Major Incident Management

Discover how to create a flexible major incident process that restores service as quickly as possible; what you need to be doing in order to avoid stress and chaos, and effectively deal with any major incident that arises; plus much more in our dedicated Major Incident Management masterclass.
Online Masterclass – Post Incident Review

Join us for this Kepner-Tregoe masterclass, designed for Major Incident Managers and Problem Managers and delivered over two days via WebEx
Masterclass – Post Incident Review

Join us for this one day Kepner-Tregoe masterclass designed for Major Incident Managers, Problem managers, and others responsible for creating effective Post-Incident review reports.
Achieving Service Excellence in Major Incident Management

Most modern companies depend on technologies to such a degree that it results in a significant risk of technical issues creating IT stability problems and in turn challenge an organisation’s […]
DevOps in Practice – A Simulation Approach

I recently had the privilege to attend an award-winning DevOps in-room simulation, hosted by itSMF UK, Sofigate, and G2G3 in London; which was a powerful experiential learning workshop. Purpose By […]
Complex Systems Break – The Changing Approach to Incident Management

The technology world is changing rapidly. If you stop and think about it for a moment, the level of technology we now hold in our hands through smartphones is incredible. […]