Community of Practice – Strategy and Planning Meeting
The Strategy and Planning Community of Practice has agreed to develop a catalogue of Frameworks, Standards, Bodies of Knowledge and Methodologies. This will be the second of two sessions on our prioritised topic of Service Strategy and Cultural change.
Community of Practice – Management of Service Meeting
The theme for our next meeting will be ‘How to operate Problem Management successfully’ and will include a guest speaker followed by an interactive Q&A session.
Community of Practice – Strategy and Planning Meeting
Our Community has set a full agenda of interesting topics, following on from the work to establish a Catalogue of Framework, Standards and Bodies of Knowledge.
Community of Practice – Design and Transition Meeting
This meeting is to discuss the current look of the community, review the feedback collated and agree our next key topic of discussion that will take place in the September.
Community of Practice – Strategy and Planning Meeting
Following productive discussions on building a catalogue of Frameworks, Standards and Bodies of Knowledge, this Strategy and Planning CoP meeting will open the floor up to discuss which topics we focus on for the remainder of 2021.
Community of Practice – Management of Service Meeting
This meeting will focus on how organisations do Service Management which will take the form of a Q&A session with a panel of invited SMEs.
Community of Practice – Strategy and Planning Meeting
As the Strategy and Planning Community of Practice has agreed to develop a catalogue of Frameworks, Standards, Bodies of Knowledge and Methodologies this session will review a second draft with members.
Community of Practice – Management of Service Meeting
We will be taking the opportunity to review the activities and lessons learned over the last 3 months so that the focus and format best aligns with the community requirements.
Community of Practice – Design and Transition Meeting
This meeting is a Community catch up discussing previous workshop, next steps and collaborating with other CoP’s
Community of Practice – Management of Service Meeting
This meeting will look at ways to optimise change management paying particular attention to – change and change improvement, including how to chair and run more effective CABs as well as Change Management in a more Agile environment.
Community of Practice – Design and Transition Meeting
During this Design and Transition COP meeting, we will explore how the latest evolution of ITSM best practice reshapes the role of Service Design & Transition.
Community of Practice – Strategy and Planning Meeting
At the Strategy and Planning CoP meeting in April it was agreed that Frameworks was the top topic of interest and will be the theme for this May’s CoP meeting facilitated by Mark Burgess, Group chair
