AI in ITSM
Industry experts will present on key topics, including AI terminology, practical applications in incident management, and the impact of AI on customer experience and recruitment processes and more. This event offers a unique opportunity to gain insights from leaders in the field and network with other members.
ITSM25 Conference and Awards
Having sold out at Reading for the last two years, we are excited to announce we’ll be moving to Stadium MK, Milton Keynes for ITSM25! With more than 50 presentations from across the industry plus our Professional Service Management Awards, ITSM25 offers a plethora of great content, discussions and networking opportunities.
ITSM24 Conference and Awards
We are delighted to confirm we’ll be back at the Madejski stadium in Reading for ITSM24! With more than 50 presentations from across the industry plus our Professional Service Management Awards, ITSM24 offers a plethora of great content, discussions and networking opportunities.
A Sweet Treat for ITSM23 Attendees
Delegates at ITSM23 will find a tasty bar of milk chocolate in their delegate bag, a little treat for those with a sweet tooth. And with a nod to that […]
ITSM23 Opening Keynote & Awards Special Guest
With the release of the ITSM23 conference agenda just a couple of weeks away, we are delighted to announce our Opening Keynote & Awards Special Guest.
PSMA23: celebrating service excellence
Do you work with service management teams or practitioners who go beyond the call of duty in delivering first-class service? Is it time to recognise those achievements by sharing their stories with other members of our community? If so, look no further than the Professional Service Management Awards, which open on 17th April.
ITSM23 main sponsors announced
itSMF UK are delighted to announce that our 6 main sponsors for ITSM23 have now been confirmed. We welcome back 4me and KTSL, who also sponsored ITSM22, and are very pleased to welcome four new partners: Micro Focus, HaloITSM, Clearvision and Moveworks.
ITSM23: Call for Speakers now open
The Call for Speakers is now open for ITSM23 – our annual Conference and Awards – which this year returns to the Madejski Stadium in Reading on 13th-14th November. We’d love to hear from anyone with a good story to tell – practical educational sessions and real-life experience delivered by service management practitioners.
ITSM22: Great to be back!
There was one overriding comment that we heard many times during ITSM22 last week: it was great to be back! Well over 300 attendees joined us at the Madejski Stadium in Reading for our first in-person conference since 2019. And it was very clear that there’s no substitute for networking face to face.
ITSM23 Conference and Awards
We are delighted to confirm we’ll be back at the Madejski stadium in Reading for ITSM23! With more than 50 presentations from across the industry plus our Professional Service Management Awards, ITSM23 offers a plethora of great content, discussions and networking opportunities.
ITSM22 Conference and Awards
After two years of successful digital conferences, we are excited to announce we’ll be back ‘in-person’ for ITSM22! With more than 40 presentations from across the industry plus our Professional Service Management Awards, ITSM22 offers a plethora of great content, networking and interaction.
What topics are on your service management radar?
The itSMF UK team are always looking to expand the range of ITSM-related frameworks, practices and architectures we cover in our masterclasses, webinars and content for members. To help us […]
