Delegates at ITSM23 will find a tasty bar of milk chocolate in their delegate bag, a little treat for those with a sweet tooth. And with a nod to that most famous chocophile Willy Wonka, we’ve hidden golden tickets inside the wrappers of five bars, entitling the bearer to a free two-day pass to ITSM24 in November next year. So don’t forget to check the small print when you open the bar!
There’s a story behind our chocolate giveaway that starts close to home. Our supplier, Steve Rehmat Victor, is actually an ITSM professional, an ITIL-qualified Service Manager with 14 years’ experience in the industry.
Grasping the opportunity to follow his dream with his company My Chocolate Shop, Steve and his colleagues recently secured funding for their high-protein product from BBC’s Dragons’ Den.
“Participating in this year’s BBC Dragons’ Den has been an extraordinary journey, fulfilling a promise I made to my father: ‘One day, Dad, I will appear on that show.’” said Steve.
“We are thrilled that our pitch received investment from entrepreneur Sara Davies, an outstanding investor, mentor, and, most importantly, a believer in us! Our business is wholly committed to crafting premium-quality chocolates with sustainable packaging. We take immense pride in our 100% recyclable paper packaging, aligning with our dedication to eco-friendly practices and delivering exceptional chocolate experiences.”
Steve’s career spans nearly two decades of IT service management experience at world-class companies like Computacenter, Schroders, and currently AXA XL. In this time his focus has primarily been on delivering reliable IT solutions to businesses while efficiently managing vendors and partners, experience that has significantly contributed to his new business success.
“Thank you to itSMF UK for giving us the chance to share our story, he said, “and thanks too to my mentor, itSMF UK member Steve Ruby, who played a pivotal role in shaping my ITSM career. Now, we hope you find the golden ticket and indulge in our chocolate.”
itSMF UK
itSMF UK is the country’s leading membership association for service management professionals – with members ranging from individual service management practitioners to large multi-national organisations.
We have spent the last three decades helping ITSM professionals both to be better and to do better. As the first of an international network of itSMF chapters, we continue to enrich the working lives of our members through our conference and events, professional guidance, focused content, annual awards, competency management, leadership council, member groups, and new communities of practice.
View our membership video or visit us at www.itsmf.co.uk
