Online Masterclass – Customer Care Skills for the Service Desk
Providing great customer service in a technical environment demands a unique blend of skills – it’s not enough simply to possess the technical know-how. This masterclass aims to create the genuine willingness and desire to do the best for each customer, however challenging the situation!
Webinar – The 5 customer service taboos….and how to prevent them!
This webinar draws on facilitator Chris’s vast experience over 30 years in leading customer service training programmes. As a result of attending, you’ll come away with actions that can be taken to help prevent these customer service taboos and, therefore greatly enhance the customer experience.
Online Masterclass – Customer Care Skills for the Service Desk
Providing great customer service in a technical environment demands a unique blend of skills – it’s not enough simply to possess the technical know-how. This masterclass aims to create the genuine willingness and desire to do the best for each customer, however challenging the situation!
Customer Care During Lockdown – Apply the LAW
It probably goes without saying that we are now, more than ever, reliant on technology, given the immense challenges posed by the coronavirus pandemic. It is vital that employees are […]
Online Masterclass – Customer Care Skills for the Service Desk
Providing great customer service in a technical environment demands a unique blend of skills – it’s not enough simply to possess the technical know-how. This masterclass aims to create the genuine willingness and desire to do the best for each customer, however challenging the situation!
Masterclass – Customer Care Skills for the Service Desk
Providing great customer service in a technical environment demands a unique blend of skills – it’s not enough simply to possess the technical know-how. This masterclass aims to create the genuine willingness and desire to do the best for each customer, however challenging the situation!
