Webinar – Getting started with blending best practice frameworks

DevOps, Agile (40+ flavors), ITSM (6 at least flavors), BRM, new ways of leading or managing, digital, cloud, and more as a new movement for leaders seems to appear daily. Which framework to adopt? Which to blend? Are they really the same in terms of outcomes?
Webinar – Getting started with Business Relationship Management

In this webinar we provide a practical overview of what the BRM philosophy really is, how every organisation has an existing BRM capability, and how by advancing your BRM capability, will help you to move all of the Technology function to true converged strategic partners sharing ownership of business strategy and results.
10 Tips to Turn Shadow IT into a Great Business Opportunity

Unfortunately Shadow IT is still “a thing”, and many organisations still don’t know what to do about it. Here we offer up 10 tips to overcome the challenge.
There’s a Shift Needed in ITSM

This is the most exciting time EVER to be in IT….but are we up to IT!?’ was the theme of my session at the annual itSMF UK conference – ITSM17 […]