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Experience Management & XLAs - open to all and FREE for itSMF UK members, join us on the 4 July at Mercedes-Benz World for XLA24!
Free
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XLA
Events
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This masterclass introduces Experience Level Agreements (XLAs) and uses interactive studies and exercises to nail down the concept of XLA, setting attendees on a solid path beyond ITIL, SLAs, and KPIs into a new perspective of XLAs and performance outcomes.
£295
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