Major Incident

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SM Forum: IT Asset Management Trends and Directions

Online Delivery

This SM Forum offers a very practical view of ITAM, with two case studies that demonstrate the essentials of asset management at different levels of maturity. The event also considers the current state of ITAM within the broader service management environment, and looks at the latest developments in ITAM tooling.

Free

Online Masterclass – Major Incident Management

Online Delivery

To effectively manage the bridge communications and actions, you will learn why it’s important to separate 4 thinking processes into separate conversations and experience how to manage the visualisation of them in a 4-colour dashboard.

£295