customer service

  1. Events
  2. customer service

Views Navigation

Event Views Navigation

Today

Masterclass – Customer Care Skills for the Service Desk

etc.venues Prospero House 241 Borough High Street, London, United Kingdom

Providing great customer service in a technical environment demands a unique blend of skills – it’s not enough simply to possess the technical know-how. This masterclass aims to create the genuine willingness and desire to do the best for each customer, however challenging the situation!

Masterclass – Customer Care Skills for the Service Desk

Village Hotel Club (Leeds South) Capitol Boulevard West, Morley, Leeds, United Kingdom

Providing great customer service in a technical environment demands a unique blend of skills – it’s not enough simply to possess the technical know-how. This masterclass aims to create the genuine willingness and desire to do the best for each customer, however challenging the situation!

Webinar – The 5 customer service taboos….and how to prevent them!

Online Delivery

This webinar draws on facilitator Chris’s vast experience over 30 years in leading customer service training programmes. As a result of attending, you’ll come away with actions that can be taken to help prevent these customer service taboos and, therefore greatly enhance the customer experience.