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This masterclass is a hands-on practical event designed to help you understand the right experience measures for your business and how you can follow a 9-step approach to build your experience level agreements.
£295
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We are delighted to confirm we’ll be back at the Madejski stadium in Reading for ITSM24! With more than 50 presentations from across the industry plus our Professional Service Management Awards, ITSM24 offers a plethora of great content, discussions and networking opportunities. |
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IT Asset Management has evolved from an administrative function to a key strategic initiative for the delivery of IT services. From efficient use of IT budgets and meeting compliance obligations to providing a solid foundation for Information Security, IT Asset Management is an essential element of IT Management.
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Join us for an introduction to Knowledge-Centred Service (KCS®) - an emerging best practice for knowledge management that integrates the creation and maintenance of knowledge into the problem solving process.
£295
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