In this session, you will learn how to create a Journey Map, and the key datasets that need to be captured that help you see what is happening today v’s where you need to be tomorrow and help you on the path toward meeting your desired goals and strategy.
This event brings together an impressive line-up of subject matter experts who really understand what experience management means for their own organisations and for those with which they interact.
Join us at Newcastle United Football Club, to experience rapid change in a safe, simulated environment, whilst deploying technologies, improving processes and achieving success.
IT Asset Management has evolved from an administrative function to a key strategic initiative for the delivery of IT services. From efficient use of IT budgets and meeting compliance obligations to providing a solid foundation for Information Security, IT Asset Management is an essential element of IT Management.
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