Join us for an introduction to Knowledge-Centred Service (KCSĀ®) - an emerging best practice for knowledge management that integrates the creation and maintenance of knowledge into the problem solving process.
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Join us for an introduction to Knowledge-Centred Service (KCSĀ®) - an emerging best practice for knowledge management that integrates the creation and maintenance of knowledge into the problem solving process.
Ā£295
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1 event,
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An informal catch up and open discussion with the Design and Transition chair and community members.
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Everything is Problem Management - or should be! Problem Managers have frequently been the poor relations in ITSM, given an impossible task and few resources to work with. This masterclass will show you how to add value in the most difficult of circumstances!
Ā£295
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DevOps is weird. It's hard to pin down yet it has proven to be valuable. This webinar explores what it is and isn't, and the kind of value that organisations get out of the investment.
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In this meeting we will review Service and Management Reporting.
Free
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