Digital Transformation Business Simulation
Join us at Silverstone Museum in Towcester to experience rapid change in a safe, simulated environment, whilst deploying technologies, improving processes and achieving success.
Free
10 events found.
Events
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Silverstone Silverstone Museum, Towcester
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Sector spotlight: AI in Higher Education
Online DeliveryAI is opening up vast new opportunities for organisations across the board, but it has a distinct role to play in our universities. AI-based tooling can enhance decision making and support underlying administrative tasks in a whole variety of ways in areas such as change and incident management, while the emerging generation of chatbots offer greater productivity to academics, students and operational staff alike. This sector spotlight, sponsored by Freshworks, focuses on three universities that are taking AI in new and very exciting directions.
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Masterclass – Creating a Digital Management System
Online DeliveryWe will explore all the capabilities needed to design and implement a modern Digital Management System. You will learn how to blend DevOps, ITIL, and related practices into a holistic operating model that enables flow and continuous improvement.
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Masterclass – Design Thinking in IT Service Management: from problem to solution
Online DeliveryDesign Thinking offers a different approach. Unlike other innovation methods, it is solution-based and user-focused. Instead of getting stuck on the problem, it encourages teams to explore creative ways to solve it. The process begins with understanding the user's experience and needs, then moves toward building useful, practical solutions.
£295 -
ITIL Case Study Event 2026
Edgbaston Cricket Ground Edgbaston Stadium, BirminghamJoin us for a line-up of ITSM practitioners presenting ITIL case studies and deep-dive practice views. Settle into your seat at the Edgbaston Cricket Ground, network with other attendees, and join us on a journey of service management improvement with Foster + Partners, BT and AtkinsRéalis.
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Service Design & Transition CoP – From manual to meaningful: Embedding automation in Service Design and Transition
Online DeliveryWhether you're just starting to explore automation or looking to expand its impact, this session will offer perspectives to help you think more strategically about its role and your service ecosystem.
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Member meet-up – ITAM and AI
Cloth Hall Court Quebec Street, Leeds, Yorkshire, United KingdomOnce our controls are in and running, then we may feel that we are managing our assets and reaching compliance. But how do we get to that point? What leadership should we be providing and how do we communicate with our leaders?
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Lunch & Learn – AI in Knowledge Management: Turning knowledge into intelligence support
Online DeliveryKnowledge Management plays a critical role in enabling faster resolution, better self-service and consistent service delivery. As organisations adopt AI capabilities such as virtual agents, intelligent search and automated assistance, the quality and structure of knowledge becomes even more important.
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AI in ITSM
Online DeliveryExploring AI’s Impact on IT Service Management. Join us Online for an event focused on the transformative role of AI in IT Service Management (ITSM).This event offers a unique opportunity to gain insights from leaders in the field.
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The ServiceNow Strategy Simulation: Orchestrating Outcomes for your Enterprise
Online DeliveryFacilitated by our delivery partner SXP, the ServiceNow Strategy Simulation recreates a complex enterprise e‑commerce business model that immerses participants in the challenges and opportunities faced by ServiceNow customers and prospects.
Free