Digital Transformation Business Simulation
Join us at Silverstone Museum in Towcester to experience rapid change in a safe, simulated environment, whilst deploying technologies, improving processes and achieving success.
Free
10 events found.
Events
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Silverstone Silverstone Museum, Towcester
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Sector spotlight: AI and ITSM in Higher Education
Online DeliveryAI is opening up vast new opportunities for organisations across the board, but it has a distinct role to play in our universities. AI-based tooling can enhance decision making and support underlying administrative tasks in a whole variety of ways in areas such as change and incident management, while the emerging generation of chatbots offer greater productivity to academics, students and operational staff alike. This sector spotlight, sponsored by Freshworks, focuses on three universities that are taking AI in new and very exciting directions.
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Online Masterclass – Creating a Digital Management System
Online DeliveryWe will explore all the capabilities needed to design and implement a modern Digital Management System. You will learn how to blend DevOps, ITIL, and related practices into a holistic operating model that enables flow and continuous improvement.
£295 -
ITIL Case Study Event 2026
Edgbaston Cricket Ground Edgbaston Stadium, BirminghamJoin us for a line-up of ITSM practitioners presenting ITIL case studies and deep-dive practice views. Settle into your seat at the Edgbaston Cricket Ground, network with other attendees, and join us on a journey of service management improvement with Foster + Partners, BT and more.
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Service Design & Transition CoP – From manual to meaningful: Embedding automation in Service Design and Transition
Online DeliveryWhether you're just starting to explore automation or looking to expand its impact, this session will offer perspectives to help you think more strategically about its role and your service ecosystem.
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Member meet-up – ITAM and AI
Cloth Hall Court Quebec Street, Leeds, Yorkshire, United KingdomOnce our controls are in and running, then we may feel that we are managing our assets and reaching compliance. But how do we get to that point? What leadership should we be providing and how do we communicate with our leaders?
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Online Event – AI in Knowledge Management: Turning knowledge into intelligence support – Lunch & Learn
Online DeliveryAI is already beginning to reshape how IT service teams operate; from automation and diagnostics to knowledge management, incident resolution, and customer experience. The real question for service organisations isn’t whether AI is coming, but whether we’re ready for it.
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AI in ITSM
Online DeliveryExploring AI’s Impact on IT Service Management. Join us Online for an event focused on the transformative role of AI in IT Service Management (ITSM).This event offers a unique opportunity to gain insights from leaders in the field.
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Introduction to ITSM – Part 1
Online DeliveryDesigned for apprentices, graduates and those moving into ITSM for the first time, attendees will be able to understand best practice for key areas in ITSM, how they work together, and most importantly what each practice needs to do for them all to work cohesively to provide ultimate value for the customer.
£99 -
Introduction to ITSM – Part 2
Online DeliveryThis interactive business simulation event provides an opportunity for the theory learned during Part 1 to be applied in a realistic educational and fun environment. Step by step the team will apply basic ITSM processes and will learn how to deal with different business and IT situations.
£99
