Masterclass – Problem Management
Problem Managers are often given an impossible task and few resources. This masterclass focuses on how top Problem Managers ensure their teams work efficiently, even with limited resources.
£295
4 events found.
Events
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Online Delivery
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Webinar – Scopism Global SIAM Survey 2026: The Trends Shaping SIAM
Online DeliveryScopism Global SIAM Survey provides a unique view of how service integration and management is evolving around the world. Drawing on the experiences of organisations using, implementing and supporting SIAM, the 2026 research highlights where organisations are making progress, where challenges remain, and how priorities are changing.
Free -
Masterclass – AI Governance
Online DeliveryAI is challenging how organisations govern technology, exposing gaps between formal structures and everyday practice. This masterclass helps participants assess governance effectiveness, identify AI-related risks, and strengthen accountability. Drawing on ITIL 5 governance patterns and the ITIL AI Governance white paper, it provides practical tools and actionable insights.
£295 -
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Service Design & Transition CoP – Designing with Clarity: Service Blueprinting in Action
Online DeliveryThis session will highlight how service blueprinting supports the creation of robust Service Design Packages, helping to ensure that services are not only designed for users but are also operationally sound and supportable.
Free