Digital Transformation Business Simulation
Join us at Marriott Victoria & Albert Hotel in Manchester, to experience rapid change in a safe, simulated environment, whilst deploying technologies, improving processes and achieving success.
Join us at Marriott Victoria & Albert Hotel in Manchester, to experience rapid change in a safe, simulated environment, whilst deploying technologies, improving processes and achieving success.
This interactive event will provide actionable and practical guidance for establishing good Enterprise Service Management within an organisation.
IT Service Continuity Management (ITSCM) addresses the gaps in the traditional disaster recovery approach by introducing layers of resilience that provide higher levels of protection. Attend this masterclass to understand how to fine-tune your organisation's approach to IT resiliency.
Join us for this exclusive event hosted by Defence CoP Chair Simon Powell and a guest speaker. Together, they will discuss why the CoP has been reimagined, how it aligns with modern defence priorities, and what it means for MOD teams, prime contractors, suppliers, integrators, and consultants.
Continuing with the ITIL version 5 webinar series we're pleases to welcome Kaimar Karu, co-author of Strategy and the lead author of Transformation books, and Roman Zhuravlev, Senior ITIL Architect at PeopleCert, who will share how the New ITIL may increase chances for your strategy success.
In ITSM Tooling Uncovered, there are absolutely no vendors and no product pitches. All sessions are delivered by member organisations from sectors including telecoms, finance, education, and healthcare. Presenters share real‑world, practical insights into how they selected, implemented, and optimised their ITSM tools - without sales influence or promotional agendas.
Facilitated by our delivery partner SXP, the ServiceNow Strategy Simulation recreates a complex enterprise e‑commerce business model that immerses participants in the challenges and opportunities faced by ServiceNow customers and prospects.
Explore the future of the IT service desk with Barclay Rae and Mark Temple from AI-driven evolution to 24/7 student support at the University of Glasgow.
Facilitated by our delivery partner SXP, the BMC Helix Capability Experience - also known as the BMC Helix Airways Digital Strategy Game - simulates a complex enterprise airline business model that immerses participants in the challenges and opportunities faced by BMC Helix customers and prospects.
This interactive Configuration Management masterclass addresses the key linkages between service management and configuration management. What a holistic configuration management process looks like and how to implement an effective configuration management practice in your organisation.