Online Events

Events for 15 September, 2026

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Masterclass – Creating a Digital Management System

Online Delivery

We will explore all the capabilities needed to design and implement a modern Digital Management System. You will learn how to blend DevOps, ITIL, and related practices into a holistic operating model that enables flow and continuous improvement.

£295

Masterclass – Design Thinking in IT Service Management: from problem to solution

Online Delivery

Design Thinking offers a different approach. Unlike other innovation methods, it is solution-based and user-focused. Instead of getting stuck on the problem, it encourages teams to explore creative ways to solve it. The process begins with understanding the user's experience and needs, then moves toward building useful, practical solutions.

£295