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Webinar – Getting started with The Kanban Method

September 21, 2020, 1:00 pm - 2:00 pm

Kanban is a highly visual, collaborative and increasingly popular service management and continuous improvement method. There are many confusing perspectives on what Kanban is and is not. Is it a software delivery practice? I’m using a task board to describe work, am I using Kanban? Is it a more advanced version of Scrum?

This session will answer all of these questions and many more. We will bust all of the myths and describe how you can adopt Kanban principles and practices in order to improve the performance and enhance the outcomes of any and all of the management frameworks you currently employ. Kanban can also be used to uncover, formalise and improve any ad hoc or tacit process employed in your IT and Business teams. Kanban is an alternative path to agility that starts with exactly what you do now and helps you to evolve collaboratively, from there, without any big bang expense, risk or resistance to change.


Matt Turner began his career 25 years ago in IT Service Management for Barclays. Experiences in many levels of management from Team Lead to Director, across a varied spectrum of industries and sectors including government, higher education, cooperatives, e-commerce, national infrastructure and financial services has allowed him to amass a heaving catalogue of case studies, scar tissue and helpful perspectives on how people survive and thrive in organisations whilst meeting increasingly VUCA demands.

Matt has been a Kanban enthusiast and practitioner for over a decade, as a salaried employee and for the last 6 years as a freelance consultant. Coaching people in the best ways to manage work, training them as a Kanban University Accredited Kanban Trainer (AKT) and co-organising the Lean Agile UK meetup groups online and throughout the North of England he continues to grow and share his knowledge of Lean Agile and Service Management practices on behalf of his own consultancy Hapus.net, Solutioneers and Deloitte.

How much does it cost?

This event is FREE for all itSMF UK members.

If you are not yet an itSMF UK member, you’ll be shown the individual member annual fee once you click on register now – or you can find out more about membership by clicking here.

Please register using the link below and access details will be sent to you 48 hours before the webinar start date. A recording of the webinar will be available here 24 hours after the live event.



September 21, 2020
1:00 pm - 2:00 pm
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Online Delivery


itSMF Events Team
+44 (0)118 918 6500
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