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Webinar – Getting started with IT Service Continuity Management

January 8, 12:00 pm - 1:00 pm

Following the success of Paul Love‘s presentation at ITSM19, he’s kindly agreed to kick off our ‘Getting started’ Webinar series.

This webinar looks at how to ensure your organisation has a fit for purpose recovery capability and provides focal points for attendees to take away to assist them in improving their skills and maturity in IT service restoration. During the presentation Paul will cover key technologies such as cloud and the age-old discussion of a ‘project versus process’ approach for a successful implementation in the modern day. The session provides detailed steps on how to ensure evergreen processes are adopted to retain the increased maturity level.


Paul is an experienced Head of IT / Senior IT Project Director with a track record of success spanning over 20 years within the ICT Industry. An IT Service Continuity Management SME who has delivered robust, reliable and repeatable results throughout his career. Educated to Master Degree level; Prince 2 and ITIL qualified with extensive management experience in both Public (Health Service) and Private sectors.

How much does it cost?

This event is FREE for all itSMF UK members.

If you are not yet an itSMF UK member, you’ll be shown the individual member annual fee once you click on register now – or you can find out more about membership by clicking here.

Please register using the link below and access details will be sent to you 48 hours before the webinar start date. A recording of the webinar will be available here 24 hours after the live event.



January 8
12:00 pm - 1:00 pm
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itSMF Events Team
+44 (0)118 918 6500
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