SIG Focus Day – The Impact of a Customer Experience Focus on Service Design

Jump aboard our first Special Interest Group (SIG) Focus Day with Suzanne Slatter and Richard Horton to consider The Impact of a Customer Experience Focus on Service Design (or what happens when CX means the SDP). 

Our new Focus Days take a more agile apprach to SIG activity. Each SIG Focus Day will take a chosen topic and pull together the collected wisdom of those who come. You don’t have to be a formal member of a SIG to participate and you don’t have to do more than turn up for the one day.

So if this subject interests you and you want to contribute, do get involved.

BOOK YOUR PLACE