Often referred to as disaster recovery, IT Service Continuity Management (ITSCM) is an ITIL aligned discipline that takes a holistic approach to ensure IT services are healthy and are able to support the business when required. ITSCM addresses the gaps in the traditional disaster recovery approach by introducing layers of resilience that provide higher levels of protection. This layering is realised by using technologies that are readily available such as virtualisation and high availability fail-over.
By attending this event, you will:
This event is aimed at the Beginner/Intermediate level. Facilitated by Paul Love, an independent consultant who is industry recognised for his IT service continuity management knowledge and experience; the event is designed for ITSM professionals either looking to get started with ITSCM or looking to improve their existing efforts.
There are no pre-requisites for this Masterclass, but a working knowledge of service continuity and/or organisational risk management practices is recommended.
In this interactive event we will cover:
This online Masterclass will be delivered over two days, during the hours of 09:30 – 13:00 each day, using the ClickMeeting platform currently used for our webinar events – but with additional functionality added to allow active participation and group discussion. Please see technical requirements.
Places are available to itSMF UK members for £295.00 + VAT.
Not yet a member? You’ll be shown a price of £460 + VAT which includes an ‘Individual’ level annual membership. To find out about other membership levels, benefits and costs please click here.
Please contact the office on +44 (0) 118 918 6500 to discuss a dedicated delivery of this event for your organisation.