Many organisations are transforming their IT delivery model covering new ways of working such as Agile development, DevOps, SRE, etc. as well as modernising their IT automation landscape using CICD pipelines, monitoring tools, AIOps, etc. At the same time the IT ecosystem is changing with new cloud services into a hybrid technology landscape (on-premises services, cloud native, containers, low code and many others).
But how do you bring all ingredients together into an end-to-end operating model? Optimising and automating end-to-end value streams? How does my future digital management blueprint need to evolve? How do I create the bigger picture of what good looks like? How do I manage this new hybrid multi-vendor ecosystem?
The purpose of this masterclass is to discuss how to create a modern digital operating model to manage the new digital reality This masterclass is an interactive class providing the ingredients and recipe to define, create and transform your target operating model, ready to manage this new digital reality of delivering: better value, sooner, safer, happier and cheaper (cost efficiency).
This event is aimed at the Beginner/Intermediate level with the target audience being people working in their own IT organisation with the responsibility for defining and improving their IT operating model, designing new processes, implementing new ways of working, automating IT activities, this includes for example:
Facilitated by Rob Akershoek, an IT management/DevOps architect at DXC and Chair of the IT4IT Forum within The Open Group, this masterclass covers all areas / capabilities needed to build a modern digital operating model and you’ll learn how to blend different practices into an end-to-end operating model.
The idea of this masterclass is to work interactively with all participants, discussing the theory and applying this to your own organisation. You will learn from stakeholders from other organisations dealing with similar challenges and address the following questions:
This online Masterclass will be delivered using Teams.
Places are available to itSMF UK members for £295.00 + VAT.
Not yet a member? You’ll be shown a price of £460 + VAT which includes an ‘Individual’ level annual membership. To find out about other membership levels, benefits and costs please click here.
Please contact the office on +44 (0) 118 918 6500 to discuss a dedicated delivery of this event for your organisation.