I can’t have been alone in thinking to myself in January that ‘2020 looks like it is going to be a good year’. Last year itSMF UK refocused, restructured and turned a loss into a decent profit. Our events were popular and member feedback was strong. Then along came COVID-19. Like everyone else we didn’t …
Do you have what it takes to be part of the itSMF UK Board of Directors? Or do you have a colleague who fits the bill? If so, we would love to hear from you, We are inviting nominations for the Board role representing Corporate and Enterprise 25/50 members. The successful nominee, who must be …
With the current uncertainty regarding Coronavirus, we are reviewing all upcoming events and working with our partners to move as many as possible online. One of our most popular physical masterclasses in the last 18 months has been the ITIL 4 in Action Simulation (MarsLander), run by our delivery partner GamingWorks. Over the last few months …
COVID-19 has changed everyone’s plans and strategies this year, and we know that our members have faced unprecedented challenges in providing optimal service delivery to their businesses. It has called for different working practices, a more agile approach to business priorities, and a reliance on technology that none would have anticipated just a few months …
In line with Government guidance, we’ve unfortunately had to postpone a number of our upcoming physical events to ensure the safety of our members and partners alike. However, we are now embracing technology to deliver online masterclasses instead, building on the great response we’ve received from our webinar events. Every masterclass event takes a fresh …
I know that many of you are concerned about the Coronavirus (COVID-19) situation and the impact it may have. For me, being Chair of itSMF UK is so very important and I would like to take this opportunity to thank you for your ongoing support, and trust, in our Association. We are all facing difficult …
itSMF UK are currently seeking a Member Engagement Manager to join the small Operations Team at our office on the edge of leafy South Hill Park in Bracknell, Berks.
Problem management is one of the most significant challenges facing ITSM practitioners today. At a recent itSMF UK SIG Focus Day in Bracknell, members came together to pool their insights and experience in a new white paper: ITIL® 4: what does it mean for problem management, which highlights some of the key questions currently facing …
ITIL 4 and Problem Management – a new paper from itSMF UK Read More »
The Call for Presentations is now open for ITSM2020 – the itSMF UK Annual Conference and Exhibition – which takes place in London on 16th – 17th November. Why not put yourself forward as a speaker? The real value of our industry forum lies in the opportunity to share experiences and insights. We’d like to hear …
Do you ever wonder what’s in the itSMF UK By-Laws? Now’s your chance to find out, and also help us to improve the organisation of your Forum. The itSMF UK By-Laws cover the principles by which our Articles of Assocation are interpreted and give specific guidance on how itSMF UK is organised to fulfil its …