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Former itSMF UK Chair receives lifetime achievement award

This year’s recipient of the Paul Rappaport Award for Lifetime Achievement in IT Service Management is John Windebank, EMEA Cloud Service Solution Architecture Leader at Oracle ACS. As Chair of itSMF UK from 2013 to 2015, John played an essential role in modernising the organisation, reshaping the Board and volunteer structure, setting up the Leadership …

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Be a super early bird and join us in-person at ITSM22!

After two years of successful digital conferences, we are excited to announce that we’ll be back ‘in-person’ for ITSM22. With more than 40 presentations from across the industry plus our Professional Service Management Awards, ITSM22 offers a plethora of great content, discussions and networking opportunities. Join us for:* Three tracks of first-class content from leading …

Be a super early bird and join us in-person at ITSM22! Read More »

Congratulations to the PSMA2021 winners and finalists!

The winners have now been announced for this year’s Professional Service Management Awards. Check out all the names or view the awards ceremony. Our heartfelt congratulations to all our winners and finalists. PSMA offers a great opportunity to highlight the achievements of IT service management individuals and teams, whose skills, commitment and imagination have marked them …

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More ticket options and a new video for ITSM2021

ITSM2021 features more than 50 presentations from across the industry, a virtual vendor exhibition, numerous networking opportunities and our Professional Service Management Awards. Responding to feedback from members, we have now added a one-day ticket at £195 + VAT (non-members £295 + VAT). So if time is very limited, why not check out the agenda …

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Meet our new Board members!

itSMF UK’s Board of Directors plays an essential role in setting the agenda for the Forum and representing the membership in all of our activities. Following the recent round of elections and appointments, we’re pleased to announce some important changes to the Board line-up as from 1st October. Martin Neville of TCS steps down as …

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ITSM2021: check out the agenda and book your place

We’re delighted to announce that the agenda is now available for ITSM2021, our celebrated annual conference. ITSM2021 offers three tracks of first-class content over two days, including speakers from organisations such as BT, Vocalink, Danske Bank, Nationwide Building Society, CERN, Northumbria University, Deloitte, PwC, CGI and SCC. Some of this year’s presentations will be live …

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New membership video from itSMF UK

As the country’s leading membership association for service management professionals, itSMF UK offers a huge range of membership benefits and events to suit every need. From our annual conference and awards, webinars, forums and masterclasses, to our PSMF competency management service, Leadership Council and new communities of practice, we offer guidance and support for seasoned …

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Professional Service Management Awards – nominations open!

The 2021 Professional Service Management Awards are now open for nominations. PSMA2021 offers a great opportunity to highlight the achievements of those around you – IT service management individuals and teams – whose skills, commitment and imagination have marked them out for special recognition. Why not put your organisation, colleagues or partners forward for an …

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What topics are on your service management radar?

The itSMF UK team are always looking to expand the range of ITSM-related frameworks, practices and architectures we cover in our masterclasses, webinars and content for members. To help us identify new subjects for our upcoming events and activity plan please complete our 1-minute survey. Thanks for your help!

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