Jason Hamer, who leads Service Management Architecture and Governance at Vodafone, has been appointed to the board of itSMF UK, it has been announced.
The new appointee has worked in service management for over 20 years, the last eight with his current employer. Vodafone is one of the Forum’s most proactive corporate members, engaging regularly in events and member groups and – in 2023 – winning the PSMA Service Innovation Award for its service compliance strategy, which Jason’s team has been instrumental in delivering.
itSMF UK chair Claire Drake said she was delighted that Jason had accepted the appointment, which will run initially until October 2026. “He brings a wealth of experience and insight into the challenges facing the service management profession,” she said.
Jason added that he believes itSMF plays an essential role within the service management community and he looks forward to contributing to its future direction.
Jason Hamer (fifth from left), Claire Drake (eighth from left) and other board and leadership team members at their recent strategy meeting, held at PwC’s office in London.
itSMF UK
itSMF UK is the country’s leading membership association for service management professionals – with members ranging from individual service management practitioners to large multi-national organisations.
We have spent the last three decades helping ITSM professionals both to be better and to do better. As the first of an international network of itSMF chapters, we continue to enrich the working lives of our members through our conference and events, professional guidance, focused content, annual awards, competency management, leadership council, member groups, and new communities of practice.
View our membership video or visit us at www.itsmf.co.uk
