Progress From the SIAM Process Working Group
Back in October 2015 the SIAM SIG process working group was formed from a number of willing likeminded volunteers. We were given the following challenges: To identify which processes are […]
Wrap Up Warm… It’s Time for the Festive Change Freeze
As we approach the festive season many organisations look to put a change freeze in place over the Christmas and New Year period. But for when should it start and […]
Change at the Top for AXELOS
AXELOS have announced that their CEO Peter Hepworth is moving up from his current position to head a new group within parent company Capita (which includes AXELOS itself). Taking over […]
Thoughts From a Committee Chair
As we all catch up and take a breath after a busy couple of days out of the office at ITSM15, I take this time to reflect on this weeks […]
New Challenges and Solutions – New Faces, New Energy and Enthusiasm
I was delighted and proud of our achievement this week in delivering a new and invigorated ITSMF UK conference. The team worked tirelessly – including our contractors and the hotel. […]
SFIA’s Worldwide Domination!
I have just returned from Edinburgh, which marked the last event on a month long promotional tour of SFIA (the Skills Framework for the Information Age). From IEEE in California, […]
Internet of Things… Coming to Your Business Soon (if it’s not already there)!
As most technologists are already aware, the “Internet of Things” (IoT) is here and it’s here in force. Not only are we seeing smart sensors and devices used for wide-scale […]
Only a Week Until ITSM15
It’s now only one week until our annual ITSMF UK Conference & Exhibition – #ITSM15. I look forward to seeing many new and familiar faces there – members, delegates, visitors, […]
Profile, Engagement and Effectiveness at itSMF UK
I’m delighted to be taking on the role of CEO for ITSMF UK for the next six months. Since this was announced I’ve received tremendous support from across the industry, […]
Learning and Work – An Accidental Discovery
I have been focusing a lot of my recent work with clients on how to bring learning back into the workplace. This is driven by the fact that in the […]
itSMF SIAM SIG – Too Many Acronyms But a Great Day!
Yesterday, I chaired the inaugural ITSMF SIAM SIG – not some strange codebreakers seminar as the long acronym might suggest, but the first ITSMF UK, Service Integration & Management (SIAM), […]
itSMF UK, Not-For-Profit and Led by Industry Volunteers – Continuing to Evolve to Meet Member Needs
Hi all. The ITSM community is rich with passion, dedication, commitment, expertise and opinion. I want to make a few points here, but before I do let me make it […]
