Service Design & Transition CoP – Designing with Clarity: Service Blueprinting in Action
Join the Community for a focused Lunch and Learn session on how Service Blueprinting can be used as a core tool within Service Design. We’ll explore how blueprinting helps teams visualise the end-to-end service journey – linking user interactions to the underlying processes, support models and teams that enable delivery.
This session will highlight how service blueprinting supports the creation of robust Service Design Packages, helping to ensure that services are not only designed for users but are also operationally sound and supportable. You’ll gain insight into how service blueprinting can drive clarity, strengthen governance, and improve handover from design to transition and operations – ultimately helping service management teams build more consistent, transparent, and scalable services.
Delivery Platform
This event will be delivered using Microsoft Teams.
PeopleCert ITIL CPD Points
itSMF UK members will automatically earn 1 ‘Community’ ITIL CPD point for attending this event – more details available here.
How much does it cost?
This event is FREE for all itSMF UK members.
If you are not yet an itSMF UK member, you’ll be shown the individual member annual fee once you click on register now – or you can find out more about membership by clicking here.
Please register using the link below and access details will be sent to you 48 hours before the webinar start date.
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