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Service Design and Transition CoP – Service Design Governance: Who, What, Where, When (and Why!)
Join us for an insightful Lunch and Learn session exploring how to implement effective governance in Service Design and Transition without slowing down delivery. As organisations adopt more agile and iterative ways of working, the challenge becomes finding the right balance between design and assurance, speed and flexibility.
We’ll discuss practical approaches to service design and transition governance – what good looks like, when it should happen, how often, and who needs to be involved. Whether you’re working within a formal authority board or taking a more lightweight approach, this session will offer strategies to ensure governance adds value, enables delivery, and aligns both service management principles and modern delivery practices.
During this session will have presentations from:
- DWP
- HMRC
- easyJet
Delivery Platform
This event will be delivered using Microsoft Teams.
PeopleCert ITIL CPD Points
itSMF UK members will automatically earn 1 ‘Community’ ITIL CPD point for attending this event – more details available here.
How much does it cost?
This event is FREE for all itSMF UK members.
If you are not yet an itSMF UK member, you’ll be shown the individual member annual fee once you click on register now – or you can find out more about membership by clicking here.
Please register using the link below and access details will be sent to you 48 hours before the webinar start date.
remote
