New Challenges and Solutions – New Faces, New Energy and Enthusiasm
I was delighted and proud of our achievement this week in delivering a new and invigorated ITSMF UK conference. The team worked tirelessly – including our contractors and the hotel. […]
SFIA’s Worldwide Domination!
I have just returned from Edinburgh, which marked the last event on a month long promotional tour of SFIA (the Skills Framework for the Information Age). From IEEE in California, […]
itSMF SIAM SIG – Too Many Acronyms But a Great Day!
Yesterday, I chaired the inaugural ITSMF SIAM SIG – not some strange codebreakers seminar as the long acronym might suggest, but the first ITSMF UK, Service Integration & Management (SIAM), […]
It’s All About Integrations
At the recent ITSMF SIAM event, it was great to see so much interest in SIAM. I was humbled to be amongst such esteemed company, as my co-presenters were each […]
Are you Part of the ITSM Industry?
Someone that I really respect as a voice of common sense and no-nonsense opinion challenged me recently when I referred to the IT service management ‘industry’. His view was, and […]
