SIG Focus Day – What does ITIL 4 mean for Service Transition?
The aim of our focus day is to pull together enough content to write a white paper “ITIL 4: What does it Mean for Service Transition?”. During the day we will explore how the latest evolution of ITSM best practice reshapes the role of Service Transition.
ITSM16 Q&A: Matt Hoey, Transition SIG Chair
In the lead up to ITSM16, we’ll be posting blogs from various people answering a simple Q&A about ITSM16 and why they’ll be attending this year. Matt Hoey, Chair of […]
Release Management – Delivering More and Breaking Less
If you want a one-line summary of the challenge faced by people delivering IT services, you could do worse than “How to deliver more and break less”. Given that there […]
