Online Masterclass – Major Incident Management
To effectively manage the bridge communications and actions, you will learn why it’s important to separate 4 thinking processes into separate conversations and experience how to manage the visualisation of them in a 4-colour dashboard.
Online Masterclass – Enterprise Service Management
This interactive event will provide actionable and practical guidance for establishing good Enterprise Service Management within an organisation.
ITIL Case Study Event 2025
Join us for a line-up of ITSM practitioners presenting ITIL case studies and deep-dive practice views. Settle into your seat at the British Motor Museum, network with other attendees, and join us on a journey of service management improvement with PeopleCert, Vodafone and more.
Online Event – Framework Face-Off: ITIL, COBIT, and ISO Walk into a Bar… Lunch & Learn
Join us for an engaging and interactive debate where IT Service Management Frameworks go head-to-head.
Online Masterclass – Major Incident Management
To effectively manage the bridge communications and actions, you will learn why it’s important to separate 4 thinking processes into separate conversations and experience how to manage the visualisation of them in a 4-colour dashboard.
Online Masterclass – Enterprise Service Management
This interactive event will provide actionable and practical guidance for establishing good Enterprise Service Management within an organisation.
Webinar – Introducing the PeopleCert Accredited Tool Vendor Programme
Join us for an insightful webinar on PeopleCert’s Accredited Tool Vendor (ATV) Programme, designed to provide businesses with a list of accredited tool vendors that create and implement ITSM tools aligned with ITIL best practices. This programme offers authoritative confirmation by PeopleCert that vendors’ teams and tools adhere to ITIL standards, instilling trust and confidence in end customers.
itSMF UK Challenge Cup 2024 – The winner is…
We’d like to thank all 37 teams for competing in our second itSMF UK Challenge Cup competition!
Online Masterclass – Human-centred design for ITSM
This masterclass provides a foundation level understanding of human-centred design and IT service management. By the end of the event, delegates will be able to draw upon practical, actionable tools to ensure human-centred design values are being embedded in their workplace.
Vote for the content of the year
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PSMA24 finalists announced
Find out more about this year’s award finalists.
itSMF UK Partners with The National Museum of Computing to Inspire Future Tech Leaders
itSMF UK are delighted to announce our partnership with The National Museum of Computing (TNMOC).
