Online Masterclass – What, Where, When, Why, How of ISO/IEC 20000

ISO/IEC 20000 is the standard for service management that can be applied to IT and non-IT services. In this event, ISO/IEC 20000 guru Lynda Cooper reviews the third edition of the standard, and explores how it can be applied in today’s service-focused organisations.

Masterclass – What, Where, When, Why, How of ISO/IEC 20000

Birmingham

ISO/IEC 20000 is the standard for service management that can be applied to IT and non-IT services. In this event, ISO/IEC 20000 guru Lynda Cooper reviews the third edition of the standard, and explores how it can be applied in today’s service-focused organisations.

ISO/IEC 20000: Latest Statistics and News

ISO/IEC 20000

ISO/IEC 20000 is the only international standard for service management. It can be used by organizations big and small, public and private, for IT and non-IT services. The latest edition, […]