Member meet-up – IT Service Desk: dead, alive or somewhere in between?

Explore the future of the IT service desk with Barclay Rae and Mark Temple from AI-driven evolution to 24/7 student support at the University of Glasgow.
Member Meet-up – Glasgow

The event will provide an opportunity for members to gather with other practitioners to share experiences, listen to guest speakers, and discuss key service management issues. It will also feature a brief itSMF UK update.
Member Meet-up – Glasgow

Our next free member networking event in Scotland, focused on ‘Enterprise Service Management’, will take place at University of Glasgow on 4th June 2019.