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Our next FREE member meet-up event for Scotland will take place at the University of Glasgow on 4th June. The event will include presentations focused on Enterprise Service Management and provide an opportunity for members to gather with other practitioners to share experiences, listen to guest speakers, and discuss key service management issues. It will also feature a brief itSMF UK update.
All itSMF UK members.
Time Presenter Topic
10:00 - 10:30 Registration & Coffee
10:30 - 10:45 Mark Temple, itSMF UK Regional Chair Introduction & Welcome
10:45 - 11:15 Mark Temple, University of Glasgow The University’s Enterprise Service Management Journey
11:15 - 11:30 Networking & Coffee
11:30 - 12:15 itSMF UK SIAM SIG How SIAM and Enterprise Service Management need to align across the SIAM lifecycle
12:15 - 13:00 Networking & Lunch
13:00 - 13:45 Barclay Rae, ITIL 4 Author ITIL 4 & Shift Left
13:45 - 14:30 Chris Powell, Ivanti The Psychology of Self Service
14:30 - 14:45 Round up & Close
This event is FREE for all itSMF UK members.
If you are not yet an itSMF UK member, you’ll be shown the individual member annual fee once you click on register now – or you can find out more about membership by clicking here.
REGISTER NOW!
Glasgow
Ground Floor South
Burford House
Leppington
Bracknell
Berks RG12 7WW
Tel: +44 (0) 118 918 6500
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