Webinar – Introducing the DTMethod, a methodology that helps apply Design Thinking in organisations!

During this webinar, Rafal will present design thinking: an approach for designing user-centred products, services and processes.

During this webinar, Rafal will present design thinking: an approach for designing user-centred products, services and processes.
FREE for itSMF UK members, join us for a line-up of ITSM practitioners presenting ITIL case studies and deep-dive practice views. Settle into your seat at the British Motor Museum, network with other attendees, and join us on a journey of service management improvement with speakers from Bupa, The Salvation Army, Vodafone and PeopleCert.
17 September, 09:30 – 16:30