Webinar – Communicating and Marketing SM to the Business/Senior Management
As we progress through our careers, certain types of communications tend to get more challenging. We’ve all been there, this event will highlight different communication approaches and techniques that can help modern ITSM.
Communication – Helping IT Close the Gap with the Business
Until now, my background consisted of marketing mainly for business to customer (B2C) organisations. I’ve worked at a zoo, for a renowned spa chain, and a retirement village, all very […]
Communication – What They Don’t Know CAN Hurt IT
As the Managing Director of an IT company, travel and meetings form a big part of my role and a few years ago I was experiencing serious issues with our […]
Top Tips for Starting a Mentoring Programme
You’re probably aware that to produce a succession of motivated, driven, forward-facing employees every organisation needs some form of career development programme. Leaving career development to managers is cheaper in […]