Webinar – From IT support to enterprise nerve centre: ESM is the CIO’s AI-era edge
This webinar explores how CIOs can move beyond traditional IT management to become true enterprise technology leaders in an AI-driven world. Drawing on insights from Snowflake CIO Mike Blandina, we’ll examine how Enterprise Service Management can position technology as the central nervous system of the business. Join us to learn how strategic ESM enables governance, responsible AI, and measurable business outcomes—without falling into the trap of “imposter ESM.”
10 Tips to Turn Shadow IT into a Great Business Opportunity
Unfortunately Shadow IT is still “a thing”, and many organisations still don’t know what to do about it. Here we offer up 10 tips to overcome the challenge.
Are We the Wrong People to Work in IT
We now hear regularly that we are now in the ‘retail’ phase of IT evolution (see The Quantum Age of IT ‘Charles Araujo). Essentially the idea is that IT has […]
