Online Member Meet-up
Building on the format of our ever popular Member Meet-ups, this online event will include a presentation from Emily Bristow, titled ‘Intelligent Automation 101’, followed by Oliver Tanner & Marouane Mraihi from ServiceNow discussing ‘Artificial Intelligence and Machine Learning in ITSM’.
Automation and Self-Resolution – Are We Up to the Challenge?
With our growing dependency on IT, we need to start delivering services in the way that our customers really want them. I was recently shopping in a store, something that […]
