A big thank you to all the nominees, finalists, proposers and judges who participated in PSMA25.
The winners were announced at the gala dinner during ITSM25 on Monday. It was a great opportunity to celebrate with the leading lights of our industry, from the promising newcomers to the inspirational leaders.
itSMF UK Chair Claire Drake, who co-judged several categories, said “Congratulations to all our winners and finalists! The standard of entries gets higher every year. I was delighted to see so many people at the awards dinner to share in the success of the winners.”
The full list is as follows…
CONTENT OF THE YEAR
• Rachael Elliot, CGI
YOUNG ITSM PROFESSIONAL OF THE YEAR
• Chloe Mackay, Vodafone (VOIS) – winner
• Josh Nicholl, Irwin Mitchell – highly commended
itSMF UK CHALLENGE CUP
• Vodafone (VOIS)
CUSTOMER EXPERIENCE AWARD
• Brillio – winner
• Ministry of Justice – highly commended
PEOPLECERT TEAM OF THE YEAR
• BT
SERVICE INNOVATION OF THE YEAR
• Manchester Metropolitan University
ASHLEY HANNA CONTRIBUTOR OF THE YEAR
• Chevonne Hobbs
DAVE JONES INSPIRATIONAL LEADERSHIP AWARD
• Lynda Cooper
PAUL RAPPAPORT LIFETIME ACHIEVEMENT AWARD
• Claire Agutter
For more information and photos check out the PSMA25 page.
itSMF UK
itSMF UK is the country’s leading membership association for service management professionals – with members ranging from individual service management practitioners to large multi-national organisations.
We have spent the last three decades helping ITSM professionals both to be better and to do better. As the first of an international network of itSMF chapters, we continue to enrich the working lives of our members through our conference and events, professional guidance, focused content, annual awards, competency management, leadership council, member groups, and new communities of practice.
View our membership video or visit us at www.itsmf.co.uk
