XLA24 – Experience Management & XLAs
Experience Management & XLAs - open to all and FREE for itSMF UK members, join us on the 4 July at Mercedes-Benz World for XLA24!
Free
3 events found.
experience management
Events
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Mercedes-Benz World Booklands Drive, Weybridge, Surrey, United Kingdom
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XLA25 – Experience Management & XLAs
Imperial War Museum Duxford Conference Centre, Duxford Airfield, Cambridge, United KingdomThis event brings together an impressive line-up of subject matter experts who really understand what experience management means for their own organisations and for those with which they interact.
Free -
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Webinar – Selling Experience Management and XLA to C-Level
Online DeliveryThis webinar outlines an approach for "selling" Experience Level Agreement (XLA) and other forms of Experience Management to C-level executives. XLAs are a newer approach to IT service management that emphasizes user experience and business impact, extending traditional Service Level Agreements (SLAs) that focus solely on technical and often irrelevant metrics.
Free
