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May 2020

Webinar – Getting started with ITIL 4 High Velocity IT

May 1, 12:00 pm - 1:00 pm

High Velocity IT is about using digital technology to do business significantly differently, or do significantly different business. During this webinar Mark Smalley introduces ITIL High Velocity IT and explores some plausible first steps.

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June 2020

Masterclass – DevOps Simulation

June 10, 9:30 am - 4:00 pm
Manchester (venue TBC) Manchester, Greater Manchester United Kingdom
Media City Manchester

This event demonstrates the business value and positive impact of a DevOps approach. By helping to clearly communicate the DevOps case for change, it creates shared understanding and commitment towards Development and Operations working together as a high-performing team.

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Masterclass – ITIL 4 in Action Simulation

June 11, 9:30 am - 4:00 pm
Manchester (venue TBC) Manchester, Greater Manchester United Kingdom
Manchester Tram

This simulation is a powerful way to stimulate a new way of thinking within the IT Organisation. It helps employees better understand how to improve their own way of working from where they are now (traditional Service Management) towards a more Agile Service Management approach.

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September 2020

Masterclass – IT4IT Simulation

September 23, 9:30 am - 4:00 pm
London (venue TBC) London, United Kingdom

This simulation is a powerful way to stimulate a new way of thinking within the IT Organisation. It helps employees better understand how to improve their own way of working from where they are now (traditional Service Management) towards a more END to END Service Management approach.

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Masterclass – ITIL 4 in Action Simulation

September 24, 9:30 am - 4:00 pm
London (venue TBC) London, United Kingdom

This simulation is a powerful way to stimulate a new way of thinking within the IT Organisation. It helps employees better understand how to improve their own way of working from where they are now (traditional Service Management) towards a more Agile Service Management approach.

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