Everything is Problem Management - or should be! Problem Managers have frequently been the poor relations in ITSM, given an impossible task and few resources to work with. This masterclass will show you how to add value in the most difficult of circumstances!
This webinar will position FitSM in the ITSM landscape and Mart Rovers will share his experience on how to best benefit from what this freely available standard has to offer along with hints and tips - as well as highlighting some potential pitfalls you want to avoid.
The theme for our next meeting will be 'How to operate Problem Management successfully' and will include a guest speaker followed by an interactive Q&A session.
Ground Floor South
Burford House
Leppington
Bracknell
Berks RG12 7WW
Tel: +44 (0) 118 918 6500
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