During this webinar we'll learn about 10 years of successful Enterprise Service Management at CERN. CERN was among the first to introduce IT service management principles outside the IT environment, applying ITIL based processes in a wide range of services across the whole organisation.
This meeting will look at ways to optimise change management paying particular attention to - change and change improvement, including how to chair and run more effective CABs as well as Change Management in a more Agile environment.
Ground Floor South
Burford House
Leppington
Bracknell
Berks RG12 7WW
Tel: +44 (0) 118 918 6500
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