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Webinar – Getting started with a Cloud Centre of Excellence (CCOE)

March 11, 12:00 pm - 1:00 pm

The idea of a Cloud Centre of Excellence (CCOE) has now moved from concept to reality. Many organisations are now establishing their own CCOE in order to deliver value and competitive advantage from their investments in cloud services.

But there is limited information available on what a CCOE is and how to establish one that will be effective and which delivers results.

Typical questions include:

  • So what is a CCOE?
  • What value does a CCOE provide?
  • Where do we start?
  • Why is a CCOE of interest to IT Service Management (ITSM) practitioners and leaders?

This webinar will answer all of these questions and many more. Also, find out why you should not outsource a CCOE, and how to get started with developing a CCOE for your own organisation.


Facilitated by Mark O’Loughlin, CEO and owner of consulting firm Red Circle Strategies. A recognised thought leader in the domains of digital and cloud strategy, innovation, IT leadership and education, Mark strategises, consults, and writes on how organisations identify and achieve value from IT and digital investments. Mark is the author of two books and published in four languages.

Delivery Platform

This webinar will be delivered using the ClickMeeting platform (technical requirements).

How much does it cost?

This event is FREE for all itSMF UK members.

If you are not yet an itSMF UK member, you’ll be shown the individual member annual fee once you click on register now – or you can find out more about membership by clicking here.

Please register using the link below and access details will be sent to you 48 hours before the webinar start date. A recording of the webinar will be available here 24 hours after the live event.



March 11
12:00 pm - 1:00 pm
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Online Delivery


itSMF Events Team
+44 (0)118 918 6500
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