Member Meet-up – Newcastle
February 26, 9:30 am - 4:00 pm
Our next FREE member meet-up event in the North will take place at HMRC offices on 26th February. The event will include presentations focused on the relationship between ITIL and DevOps and provide an opportunity for members to gather with other practitioners to share experiences, listen to guest speakers, and discuss key service management issues. It will also feature a brief itSMF UK update.
Who is it for?
All itSMF UK members.
|09:30 - 10:00||Registration & Refreshments||30 Mins|
|10:00 - 10:10||Welcome & Housekeeping||Jennifer Smith |
itSMF North Regional Chair & IT Service Delivery Manager at Enact
|10:10 - 10:55||Putting the Assurance into Service Design||Claire Burn|
|10:55 - 11:40||ITIL invented DevOps….. And I can prove it!||Brian Johnson|
|11:40 - 12:00||Refreshment Break||20 Mins|
|12:00 - 12:45||Service Agility at 10,000 Feet||Richard Wilson|
|12:45 - 13:00||itSMF Update||Richard Horton|
itSMF Board Member
|13:00 - 13:45||Lunch||45 Mins|
|13:45 - 14:45||SIAM: Taking a leap into the unknown? Take a Structured Approach.’||Pat Williams and Ian Groves|
|14:45 - 15:00||Close and Feedback Forms||Jennifer Smith |
itSMF North Regional Chair
How much does it cost?
This event is free for all itSMF UK members.
If you are not yet an itSMF UK member, you’ll be shown the individual member annual fee once you click on register now – or you can find out more about membership by clicking here.